Canon PIXMA G6020
is not connecting to Wi-Fi.
Canon PIXMA G6020 is not connecting to Wi-Fi? Most printer Wi-Fi failures come down to a rejected password, a 5 GHz-only network, or setup happening too far from the router. On this tank model, check Canon PRINT discovery, GI-20 tank ventilation, and rear-tray feeding first. Check the exact supply and indicator pattern for this model below.
Try these in order.
Stop as soon as the printer behaves. Each step removes one likely cause without changing settings you may need later.
- The Wi-Fi light keeps blinking after setup
- The printer cannot find your network name
- Setup works once, then the printer disappears
- Canon PIXMA G6020 behavior points back to Canon PRINT discovery, GI-20 tank ventilation, and rear-tray feeding.
- 01
Move the printer beside the router
Do the first connection within a few feet of the main router. Once setup completes, move it back and test again. On the Canon PIXMA G6020, use Canon PRINT or the 2-line LCD for this check.
Expected result: The printer joins the network on the first or second attempt.
- 02
Use the 2.4 GHz network
If your router shows separate network names, choose the 2.4 GHz one. Many consumer printers cannot join a 5 GHz-only SSID.
Expected result: The 2.4 GHz network appears during setup and the printer joins it.
- 03
Restart in the right order
Power off the printer, restart the router, wait until the internet is back, then turn the printer on and run Wi-Fi setup again.
Expected result: The printer completes Wi-Fi setup and its light goes solid.
Match your symptom, jump to the right fix.
If: The network name never appears in the list
Then: The band is wrong or the signal is too weak. Move closer and try the 2.4 GHz SSID.
If: The password is rejected
Then: Re-enter it carefully and avoid characters the printer firmware may not accept.
If: The printer connects then drops
Then: Suspect band steering or a mesh issue. Split bands or use a DHCP reservation.
Usually one of these.
- Canon PRINT discovery, GI-20 tank ventilation, and rear-tray feeding is the model-specific checkpoint to verify first.
- The printer only supports 2.4 GHz while the router is hiding that band.
- The Wi-Fi password contains a typo or an unsupported special character.
- A guest network or mesh node is isolating the printer from your computer.
Move to the deeper fix.
Temporarily disable band steering
If a mesh system combines 2.4 and 5 GHz under one name, split the bands or pause 5 GHz while pairing the printer.
Expected result: The printer sees a dedicated 2.4 GHz SSID and connects.
Check router isolation settings
Disable AP isolation or client isolation for the home network. Guest Wi-Fi often blocks printers from talking to laptops and phones. Use the official Canon support page for the exact Canon PIXMA G6020 package before changing firmware or resetting the device.
Expected result: The printer and computer can see each other after the isolation setting is off.
- Do not factory-reset the printer to fix a Wi-Fi failure. A network reset or a band change is safer and preserves other settings.
Before you reset everything.
Can a printer connect to 5 GHz Wi-Fi?
Some newer models can, but many consumer printers still require 2.4 GHz. If the network does not appear during setup, try the 2.4 GHz SSID first. On this model, start with Canon PRINT and the official support instructions.
Why does the printer connect, then go offline later?
The router may be steering it between bands or assigning a new IP address. A DHCP reservation usually makes the connection stable.
Do I need WPS to set up Wi-Fi?
No. The printer app can enter the network name and password directly, which is more reliable than WPS on many routers.
Will a mesh system block my printer?
It can, especially under a single merged SSID. Splitting the 2.4 GHz band usually fixes pairing.
Canon PIXMA G6020 facts that change the fix.
Supplies and parts
- Ink bottles
- GI-20 Black (PGBK), GI-20 Cyan, GI-20 Magenta, GI-20 Yellow
- User replaceable
- ink bottles
Support code 1641 (ink level) or 1642 (ink empty) appears; the ink lamp lights when a tank is low. Refill to the fill line.
Error codes and lights
Out of paper.
Load paper and press OK.
Cover is open.
Close the cover.
Paper jam.
Clear the jam.
Ink absorber is almost full.
Contact service to replace the absorber.
Carriage error.
Clear any obstruction and restart.
Print head temperature error.
Let it cool and restart.
Ink absorber is full.
Service required.
Connectivity and operating systems
- Connection
- Wi-Fi · USB · Ethernet
- Wi-Fi
- 2.4 GHz only
- Control panel
- 2-line LCD
- Paper trays
- Front cassette (250 sheets) + rear tray (100 sheets)
- Works with
- Windows 10, Windows 8.1, Windows 7 SP1, macOS, iOS, Android
Use the exact model guide.
These links point to the manufacturer resources for this model. Use the manual for panel symbols and the driver page for software or operating-system issues.
Sources checked 2026-08-13.